Are Facebook Ads worth it for SMEs? Yes

Are Facebook ads, worth it for an SME/small business?

Yeah, I probably think, for an SME, where you just don’t have enough time to be constantly updating Facebook (and you do have to constantly update Facebook to keep in people’s feeds) then advertising is actually a better way to use your time and use your resources.

Updates or ads – the costs

Work it out. How much do you pay yourself or s staff member an hour, how may hours a week or a month are then tending to Facebook just to keep people seeing you are there.You could have an ad campaign that maybe just cost 40 or 50 euros and you can have that run over a week or two. When you run that campaign, you’re going to (see my other post on Facebook advertising) you want to run a campaign, you can set it to go off and we go back to the main parts of your business, so you don’t have to worry about what content to put up today, or tomorrow, how to create engaging posts, or, or anything like that.

Type of Facebook ads

You choose your audience, put up some content that you think the audience will be interested in, could be sales updates, it could be a video showing off a product could be a discount or anything like that can be just awareness, it could be a new business and a new town and you decide that the best way of getting interest is to run a Facebook ad, you can run that ad, you can run it to a certain age group, you can actually target any neighborhood, say in Cork or suburban Dublin, or just a whole county like Leitrim. You can run that ad, and it just goes out to those people. As the ad is running, you will actually see pretty much live stats on how many people have seen it so far, you can actually see what the device is whether it’s Android, whether it’s apple, whether it’s a desktop or a laptop. All that information is there for you, and you can see how many people clicked on that ad, or if you can send people to the website, or you can have the ad running so that you just get messages on Facebook or Instagram.

Facebook ads might be complicated to start with

The only thing that might actually persuade you not to run ads is the fact that setting up an ad on Facebook is slightly complex. You have to set up a campaign, and you have to put details in that, then you have to create an ad set and in that ad set you have to create an ad. So after the first couple of times you start to get used to Facebook advertising. The system is well designed pretty well. If you run an ad campaign before you can actually go into the ad system, click on that campaign, basically say duplicate that. So run it again but change the dates and change the budget.

Go for it

So for a small business with limited time, a limited amount of staff, you don’t have a full time marketer or you’re the marketer. In an SME you’re the manager you’re the accountant and everything else, then I think Facebook ads might actually work. So I advise a lot of clients to set up a Facebook page, and maybe do a bit on it to keep it ticking over, but actually to run some advertising and time them to go out. You don’t have to worry about that day’s updates and it’s just running there in the background. And hopefully you’ll get a return out of that. And I guess the beauty of all of these digital kind of ads in our systems, is you can measure it, to see, is it working or not and if it doesn’t work, you can just stop it or amended, make some changes and set it off again.

Try, fail, fail better, win!

With a newspaper ad that you commission and it runs once in a newspaper. For some say page ads in traditional Irish media you could be paying €3000 for an ad or €4000 or €10,000 for a full page ad. Once you committed to the ad, you can’t change it, if there’s a mistake or an incorrect website address, tough. With digital, you can change that straightaway. With digital you can make changes, measure what worked, make more changes and keep doing that until you get a very well tested ad.

Ads tested with real people and iterated

From that, then you have a data set, or in a way you have a crib sheet or a document or a template for future ads. So back to the question, I would actually suggest that they spend more time on ads than updates. Then maybe spend time on their website as you can get constant returns from ranking on Google.

Is Facebook going to end up buying Clubhouse?

Probably.

A16Z are investors in Clubhouse. Clubhouse gets valued at $100M. The PR and hype  cycle begins. A16Z are powerhouses at coverage. Then Clubhouse gets valued at $1 billion.

A16Z invested in Qik. Marc Andreessen was on the board of Skype. Skype buys Qik. This is a common enough thing it seems.

Marc Andreessen is on the board of Facebook too.  Zuckerberg comes on to Clubhouse for a chat.

Elon Musk big ups Clubhouse and joins a chat. Millions of more users join.

Then he gets Kanye involved.

The more users Clubhouse has, the more it can be sold for. It’s at the top of hype lists now. The value will go up as more celebs and tech bros join and the general population flows in. It’s standard for social networks to do that celeb catnip trick. Other tech firms know the Facebook connection too so that might spur them to buy it at an inflated price to block Facebook. This will be fun.

Now put your café and restaurant menus on Facebook

Facebook made a nice small change for restaurant and café Pages. Now you can now upload your menus once they’re less than 1Mb in size. These can easily be viewed on desktop or mobile.

On your Page go into Settings > Page Info and there should be a Menu option available. Click on that and upload your Menu.
Facebook Pages Menu Setting - Mulley Comms

This is what it looks like on a mobile:

Facebook Restaurant Menu Mobile

Hat tip to someone on Twitter for this, sorry forgot who.

Tweetrank: Is Twitter going to do their own Edgerank, charge to push all your Tweets?

Twitter are apparently going to rank our Tweets on quality. None, Low, Medium and eventually High. High maybe being like the “Top Tweets” you see in searches. This will allow the “Best” tweets to be seen. The worry for me is that will also allow other tweets to be hidden away. This is a bit like Facebook’s Edgerank where you don’t see all the updates from your connections but will see more updates from friends or brands you interact with more. Twitter too adopting the filter bubble. With 150k or so people on Twitter in Ireland daily and they allegedly sending out a 1 Million tweets in total, filtering may need to happen.

I’m not the only one that was wondering about “Tweetrank“. Facebook allows you to promote posts on your personal Profile on your business Page to ensure everyone sees your update. So will Twitter start doing the same? €50 and a guarantee your own followers see that Tweet of yours.

PromotedUpdateFB

But with Edgerank doing what it does, you can pay to promote an update so everyone sees it. Is this what Twitter will do too? Pay to ensure everyone that’s connected to you sees your tweet? One of the reasons I like Twitter is that I can dictate the filtering, Facebook doesn’t give me that choice. Now if Twitter allowed people to choose No filter, medium filter, high filter, that would be a great compromise that still makes them money.

Update: August 18th 2013
Twitter is now doing surveys about prioritising your Tweets. It does feel like they are going to do some kind of filtering as the noise on the network goes up.
TweetRankSurvey

www.Facebook.ie

Ever used the Google Keyword Tool to see what people are Googling for each month? It’s fantastic for a database of intentions. This is what people search for, can you create a website or even a business around it?

I was wondering do people Google for Facebook.ie and Twitter.ie instead of the proper .com addresses and it seems yes, quite a lot of people do for Facebook.ie at least. Maybe there should be a redirect from Facebook.ie?

The below searches seem common enough:
www.Facebook.ie
ww.facebook.ie
Facebook.ie login

Facebook Places Ireland finally launches

MulleyFacebookPlaces1

Facebook Places for Ireland finally launched today. Some of the nerdier types have been waiting for ages to get to play with this. (Some even nerdier ones did all kind of hacks with networks toe be able to check in).

What does it mean for an individual?

More stalkeridge! You can now see where you friends are and with whom, if they wish to share this information. You can tell your friends where you are now, show them pictures from that location etc. As Facebook Places matures you will be able to avail of deals in locations near you or go to the locations based on offers.

What does it mean for a business?

If you claim your Place/location you can merge it with an existing Business Page. When someone checks in, their friends see this, might click on through and see your business details. If people are frequenting your business, why not give them the option of telling their friends? The average Irish person has 160 friends on Facebook. That’s the potential audience every time someone checks in to your location on Facebook. The longterm goal with this is Facebook Deals. Check in, get 20% off, win prizes and so on. Rewards for being loyal.

Right now: As a business, get your physical location created or claim it and enable people to check in. Get some Facebook Stickers made too to encourage people to check in!

Here are some of the frequently asked questions on Facebook Places.

The above pic is me outside Facebook HQ in Dublin with a giant Places icon. Courtesy of Made In Hollywood Props.

Links this week – Week of August 2nd 2010

Bank holiday or not, here are some links for you to munch through.

Brendan has a good post on generating leads from social media.

Lots of opportunities in using Google sets for research and insight.

Forrester tells marketers to stay away from the likes of Foursquare and other location services for now. Sure there’s only a few million highly influential people using it. Am sure the wait and see applied to the web in the early days too. It’s what you make of the medium that matters, be it 10, 1000 or a billion people on it.

Meanwhile PlacePop takes the location idea and applies it to vouchers.

I like this idea. Test drive a new Mazda via a Facebook game/app.

If you’re into PR then follow the PR Page from Facebook. Lots of tools and ideas for PR professionals.

Links this week – Week of July 5th 2010

All the Facebook stats you never wanted.

What three things should you do in social media? Well first is listening.

Ways of figuring out more about those who follow you on Twitter.

Official stats from Facebook themselves.

Facebook is the largest publisher of display ads in the U.S. beating Yahoo! 176 billion display ads, up from just 70 billion a year earlier.

Interesting idea. Using staff for your media instead of buying ads.

Links this week – May 24th 2010

Want to find mass influencers? Find: Rich, iPhone waving, young people

Games and Apps on Facebook will now be able to send email invites to play the game (and join Facebook)

Online campaigns influenced UK voters, it seems.

Ten guidelines for running an online competition.

Passing the 100+ (genuine) followers on Twitter threshold is good for business.

Is marketing on Twitter a waste of time? Seems not.

Old but fantastic all the same. Watch the real-time purchasing map from Zappos.